U.S. brands. Korean customers.
From your product to Korea.
Send us your product. We handle the rest.
Listings, documents, shipping, customer questions, returns. One agreement, one team, one place to call when something needs attention.
Your U.S. to Korea operation
- U.S. inventoryCalifornia warehouse
- LAX → ICNDaily cargo departures
- Korean customsTracked through clearance
- Customer deliveryTo the customer’s door
One operating team across sales and fulfillment.
Selling and shipping run under the same roof. When an order goes wrong, you tell one person and it gets sorted.
When you manage providers separately
Your team
Marketplace provider
Fulfillment provider
Customer support provider
You chase the updates.
With SellToKorea
Your team
Shared operational management
Marketplace operations · Fulfillment · Customer care
Airline and domestic delivery services
We chase them.
The work behind selling in Korea.
Start with a launch, improve an existing operation, or choose support for a specific part of the work.
Coupang Operations
Listings, product info, and the daily order grind. Orders come out as a spreadsheet and go straight into our system.
Explore Coupang Operations
Naver Smart Store
Your own storefront inside Naver, where most Koreans start shopping. We build it and keep it running.
Explore Smart Store Support
Customs & Compliance Support
What does your product need to get in? We find out, gather the paperwork, and sort out the problems customs raises.
Explore Compliance Support
Fulfillment & Returns
We receive your stock in California, fly it out daily, and take back what customers return.
Explore Fulfillment
Korean Customer Support
Korean customers ask in Korean. We answer.
Explore Customer Support
Marketing & Content
Product pages, ads, and creator work — priced as specific deliverables, not retainers.
Explore Marketing
Daily cargo departures from LAX to ICN.
Your inventory sits in California and flies out every day on Korean Air. You can see where a box is the whole way — out of LAX, through customs, onto a Hanjin truck, to the door.
- Packages shipped to Korea each month
40,000+
Packages shipped to Korea each month
- Cargo departures from LAX to ICN
Daily
Cargo departures from LAX to ICN
- SKUs handled
3,500+
SKUs handled
- Route
- Los Angeles International Airport → Incheon International Airport
- Frequency
- Daily cargo departures
- Air carrier
- Korean Air, direct carrier contract
- Tracking
- Real-time tracking through departure, customs, and domestic delivery
- Final delivery
- Hanjin Express
Daily means the route runs daily. Your own shipment date still depends on when goods are ready and booked, and delivery on clearance. See the full operating detail
What you actually get.
Every account runs on the same three documents. Read them before you sign anything.
Product Readiness Review
See how missing documents, review questions, and next actions are organized before shipment planning.
Open the Readiness SampleOperations Report
Review order activity, inventory exceptions, and customer support items in one reporting format.
Open the Report SampleException & Resolution Log
Follow an issue from its first report to an assigned owner, a decision, and a recorded outcome.
Open the Exception Sample
Samples use made-up names and figures. What you receive depends on what’s in your scope.
Getting started takes three conversations.
- 01
Share your starting point
What you sell, where you want to sell it, and whether anything is already moving.
- 02
Define the work
We work out what the job actually involves and what we need from you.
- 03
Begin with a written plan
You get it in writing before anyone starts — who does what, what it costs, what happens if things change.
Choose the scope before the price.
We quote against what you actually need. Our fees, usage charges, and third-party costs are listed separately, so you can see what is ours.
Launch Setup
Scoped one-time fee
Everything it takes to go live — checked, prepared, and launched.
Ongoing Operations
Monthly scope + usage-based charges
The running of it. A fixed scope, plus what varies with your volume.
Selected Services
Project or unit-based quote
One job, one price. Useful if you only need a piece of this.
Exactly what is in and out is written into your proposal.
Before we get started.
Can I start with fulfillment only?
Yes. Plenty of brands do — they already sell, they just need the shipping to work.
Does a daily departure mean my order ships the same day?
No. The route flies daily; your box still has to be ready and booked before the cutoff.
How are Coupang orders handled?
You export them from Coupang as a spreadsheet and upload it. Waybills get registered in one go. It is a file upload, not a live connection.
Do you support customers in Korean?
Yes, in Korean. How much of it we handle is up to you.
Tell us what you want to sell in Korea.
Share your product category, current setup, and the work you need help with. Estimates are welcome.